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Backup Exec 2010 R2 - Remote Agent Install Error Code 1603

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[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar"] September 28, 2010

While onsite trying to remotely push a Backup Exec 2010 R2 remote agent, we were getting a lot of the "error code 1603" messages, which stated:
"Error connecting to the remote server. Ensure the server is available, has WMI enabled, and is not blocked by a firewall. 1603."

It seems like this is the likely problem, mentioned in the below Symantec technote:
http://www.symantec.com/business/support/index?page=content&id=TECH128062

Our workaround was to just install the client manually on each server that wouldn't connect, instead of going through all the steps mentioned in the above technote.

Lewan Solutions
Written by Lewan Solutions

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