Sometimes automated telephone systems can be a real pain, especially for very large corporations like HP. Finding the right way to contact the right group of people that know what you're talking about can sometimes be like trying to find a needle in a haystack.
So here's "the best way" it's been communicated to us by HP to contact HP Lefthand Technical Support:
Technical Support Phone Number:
- Dial 800-633-3600
- Select option 1 for ‘hardware’ (select this option even if it’s a software case. This eliminates the need to enter an SAID number, plus all calls, hardware and software, end up with the correct team regardless)
- Then select option 2 for ‘other hardware’
- Then at the voice prompt, speak “LeftHand Solutions”.
Also remember that the SAN/iQ is no longer handled by support. If you need licensing help, call SAN/iQ Licensing: 800-326-0411