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Kaspersky PURE 3.0 Stuck Updating

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[fa icon="pencil'] Posted by John Certeza [fa icon="calendar"] November 11, 2013

If Kaspersky PURE 3.0 is stuck updating (22%ish) from version to and the log shows the file is stuck downloading on "stpass.exe.ap" (16mb)

Kasperksy Update Error

You are more than likely on a slow internet connection and your download is timing out.

To fix this issue, change your Update Source from the http default to ftp://ftp.kaspersky.com

This change could possibly work for other Kaspersky clients as there a variety of client updates listed in ftp://ftp.kaspersky.com

John Certeza
Written by John Certeza

John is a Systems Engineer on the Managed Services team at Lewan Technology.

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