Lewan Technology Blog

We've made some exciting changes recently at Lewan, allowing more of our sales and service team to work from home to improve efficiency and to leverage more of the cutting edge technologies which we provide to our customers. But it has also been a big change for us, and while working with our team during this transition I've identified the best practices that have helped make our newly remote workforce successful. Considering the statistic below, it sounds like a lot of business have or are considering making this shift much like we did.

No matter what industry you work in, there is probably a good chance you spend a lot of your day on a computer or laptop. The last thing you need is to have an issue with it right before an important deadline or even just during a regular busy work day.

Some of the most helpful and most underused features of your Xerox printer are the printer settings you can manage from your computer, also referred to as the Xerox printer driver. Within these printing preferences, you have the ability to save presets for frequently used settings. For example, if you often want a first page printed on letterhead then the proceeding pages printed on normal paper.

You can also apply program specific presets which will affect all jobs printed from a particular program. For example, you can use this style of preset to make all emails print in grayscale to reduce unnecessary color printing.

Let’s look closer at these two examples to show you how creating presets works.

If you’ve read Simon Sinek’s book, Start With Why, you’re familiar with the methodology that your organization’s “why” needs to sync with your vision, determining both how and what you do. (Check out Sinek’s TED Talk on the topic.)

Inspired by this, I want to share how this concept applies specifically to your IT vision.

Guest post by Corey Blackwell, a Technical Coordinator at Lewan. 

Often times I’m called in to perform a health check of a VMware Horizon environment due to a performance or operational issue. These issues make the environment unstable and effect user productivity. There are various things we can do in the environment to optimize the persistent or non-persistent virtual desktops, but first we need to make sure the virtual desktop infrastructure is configured properly.

Proper configuration entails proper server sizing. More often than not, these servers are not sized properly. Under-sizing causes performance issues and over-sizing wastes resources.

The VMware Horizon Access Point greatly reduces the amount of resources needed for the redundant or non-redundant Horizon Environment.

Previously when deploying Security Server, a single Security Server needed to be sized as a Connection Server which is 4vCPU and 12GB of RAM. If you combine that with the Connection Server that the Security Server is paired with, the Connection Server is once again 4vCPU and 12GB of RAM. If this was a redundant environment your Connection Server and Security Server infrastructure tallies up to 24vCPU and 72Gb of RAM (2 Internal Connection Servers, 2 External Connection Servers and 2 Security Servers all sized at 4vCPU and 12GB of RAM).

Guest blog post by Jeremie Dobbs, a Senior Systems Analyst and printer-networking-issue-solving-pro at Lewan Technology.

We’ve all experienced the frustration of clicking Print and the document never actually printing. Your first assumption is probably that the printer is broken. This may be the case, but the job might not even be getting to the printer in the first place. 

Here's how to determine if your printer needs service or if there is another issue causing it not to print. 

Cisco Spark is an incredibly cool new cloud-based solution for meetings, messaging and calling (more details in a forthcoming post!), but as with any technology, we run into the occasional error message...

When installing Cisco Spark on a new system, if you encounter a conflict with your roaming profile that prevents the install, here's the fix.

The error I received was: The older version of Cisco Spark cannot be removed. Contact your technical support group.

This post is for users who start a new PXE (Preboot eXecution Environment) Client to connect to a Microsoft WDS (Windows Deployment Services) server and receive the following error: WdsClient: An Error occurred while obtaining an IP address from the DHCP Server