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6 Steps to Keep Your Computer Running Like New

[fa icon="pencil'] Posted by Heidi Van Anderson [fa icon="calendar'] April 17, 2018 [fa icon="tags'] Managed Services, How To Guide, Managed Infrastructure & Helpdesk, IT Solutions

No matter what industry you work in, there is probably a good chance you spend a lot of your day on a computer or laptop. The last thing you need is to have an issue with it right before an important deadline or even just during a regular busy work day.

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How to Save Presets in Xerox Printer Drivers

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] October 3, 2017 [fa icon="tags'] Xerox, How To Guide, Paper, Microsoft Outlook, Printers & Copiers

Some of the most helpful and most underused features of your Xerox printer are the printer settings you can manage from your computer, also referred to as the Xerox printer driver. Within these printing preferences, you have the ability to save presets for frequently used settings. For example, if you often want a first page printed on letterhead then the proceeding pages printed on normal paper.

You can also apply program specific presets which will affect all jobs printed from a particular program. For example, you can use this style of preset to make all emails print in grayscale to reduce unnecessary color printing.

Let’s look closer at these two examples to show you how creating presets works.

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3 Steps to Design an IT Vision and IT Roadmap

[fa icon="pencil'] Posted by Todd Johnson [fa icon="calendar'] September 12, 2017 [fa icon="tags'] Managed Services, How To Guide, Sales Technique, IT Solutions

If you’ve read Simon Sinek’s book, Start With Why, you’re familiar with the methodology that your organization’s “why” needs to sync with your vision, determining both how and what you do. (Check out Sinek’s TED Talk on the topic.)

Inspired by this, I want to share how this concept applies specifically to your IT vision.

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Ransomware Case Study: How to Restore Affected Files without an Incremental Backup System

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] July 11, 2017 [fa icon="tags'] How To Guide, Email Security, Data Security, Information Security

Guest post by Corey Blackwell, a Technical Coordinator at Lewan. 

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Sizing Guide for VMware Horizon Servers and Access Points

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] June 21, 2017 [fa icon="tags'] VMware, How To Guide, PowerShell, VMware vSphere, VMware Horizon

Often times I’m called in to perform a health check of a VMware Horizon environment due to a performance or operational issue. These issues make the environment unstable and effect user productivity. There are various things we can do in the environment to optimize the persistent or non-persistent virtual desktops, but first we need to make sure the virtual desktop infrastructure is configured properly.

Proper configuration entails proper server sizing. More often than not, these servers are not sized properly. Under-sizing causes performance issues and over-sizing wastes resources.

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How to Deploy VMware Horizon Access Point via PowerShell

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] May 24, 2017 [fa icon="tags'] VMware, How To Guide, PowerShell, VMware vSphere

The VMware Horizon Access Point greatly reduces the amount of resources needed for the redundant or non-redundant Horizon Environment.

Previously when deploying Security Server, a single Security Server needed to be sized as a Connection Server which is 4vCPU and 12GB of RAM. If you combine that with the Connection Server that the Security Server is paired with, the Connection Server is once again 4vCPU and 12GB of RAM. If this was a redundant environment your Connection Server and Security Server infrastructure tallies up to 24vCPU and 72Gb of RAM (2 Internal Connection Servers, 2 External Connection Servers and 2 Security Servers all sized at 4vCPU and 12GB of RAM).

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I clicked “Print” but my job didn’t print. Now what?

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] April 13, 2017 [fa icon="tags'] How To Guide, Paper, Printers & Copiers

Guest blog post by Jeremie Dobbs, a Senior Systems Analyst and printer-networking-issue-solving-pro at Lewan Technology.

We’ve all experienced the frustration of clicking Print and the document never actually printing. Your first assumption is probably that the printer is broken. This may be the case, but the job might not even be getting to the printer in the first place. 

Here's how to determine if your printer needs service or if there is another issue causing it not to print. 

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Error Fix: Cisco Spark for Windows Installation Roaming Profile Conflict

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] April 6, 2017 [fa icon="tags'] Cisco, How To Guide, Microsoft Windows, CIsco Spark

Cisco Spark is an incredibly cool new cloud-based solution for meetings, messaging and calling (more details in a forthcoming post!), but as with any technology, we run into the occasional error message...

When installing Cisco Spark on a new system, if you encounter a conflict with your roaming profile that prevents the install, here's the fix.

The error I received was: The older version of Cisco Spark cannot be removed. Contact your technical support group.

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How to Inject Drivers into a Microsoft WDS Windows 10 Image

[fa icon="pencil'] Posted by Maggie Keanaaina [fa icon="calendar'] February 28, 2017 [fa icon="tags'] How To Guide, Microsoft Windows, Managed Infrastructure & Helpdesk, IT Solutions

This post is for users who start a new PXE (Preboot eXecution Environment) Client to connect to a Microsoft WDS (Windows Deployment Services) server and receive the following error: WdsClient: An Error occurred while obtaining an IP address from the DHCP Server

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Best Free Printable Holiday Greeting Card Templates

[fa icon="pencil'] Posted by Gina Cannataro [fa icon="calendar'] December 16, 2016 [fa icon="tags'] How To Guide

Looking to show appreciation to your clients or customers this holiday season? Looking for an inexpensive way to tell them “thank you”? It’s that time of year again, and what better way to celebrate the holidays than with personal greeting cards.

Here are my favorite websites with free holiday card templates that are printable at home or at the office. This is sure to be the perfect soft touch for the holidays!

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