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What is WannaMine Crypocurrency Mining Malware?

[fa icon="pencil'] Posted by Jeff Wilkinson [fa icon="calendar'] February 6, 2018 [fa icon="tags'] Microsoft Windows, Email Security, Managed Infrastructure & Helpdesk, Data Security, Information Security

Remember the WannaCry ransomware that made us all want to cry? Well bad news, the base vulnerability of it is still lurking out there waiting to take your company’s infrastructure down. Our security team is still finding it on company’s systems today. The base vulnerability is called EternalBlue. (More details on Cisco’s open source security coverage here.)

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How to Choose an Identity Management Provider

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] December 22, 2017 [fa icon="tags'] Email Security, Managed Infrastructure & Helpdesk, Data Security, Information Security

Guest post by Todd Moore, a Technical Architect at Lewan Technology.

We are living in a world where we are facing digital technology disruption in every organization and every industry.

Forbes reports that an average of 65 cloud applications are being used in enterprise size companies. With that comes the growing concern of how we can allow employees to quickly access information in a fast and secure manner. 

Enter Identity Management.

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Co-IT: The Evolution of IT in Supporting Organizational Vision

[fa icon="pencil'] Posted by Todd Johnson [fa icon="calendar'] August 16, 2017 [fa icon="tags'] Managed Services, Virtualization, Networking, Managed Infrastructure & Helpdesk, IT Solutions, Mobility

Technology. Change. Two words so inextricably intertwined, nearing synonymous. Organizational needs are driving technology innovation and technology changes are enabling organizational innovation.

To achieve these organizational needs, today’s users want, need and expect the ability to work from anywhere, using anything and at any time.

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Configuration-as-a-Service: So your “IT Guy” can get back to doing IT (Video)

[fa icon="pencil'] Posted by Joshua Maggart [fa icon="calendar'] March 13, 2017 [fa icon="tags'] Managed Services, Managed Infrastructure & Helpdesk, Configuration-as-a-Service

Lewan’s Configuration-as-a-Service (CaaS) offering provides process-oriented operational support to take care of the things that you don't want to do yourself.

If you’re an “IT Guy” (or Gal!), you’ve probably been here before…

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How to Inject Drivers into a Microsoft WDS Windows 10 Image

[fa icon="pencil'] Posted by Maggie Keanaaina [fa icon="calendar'] February 28, 2017 [fa icon="tags'] How To Guide, Microsoft Windows, Managed Infrastructure & Helpdesk, IT Solutions

This post is for users who start a new PXE (Preboot eXecution Environment) Client to connect to a Microsoft WDS (Windows Deployment Services) server and receive the following error: WdsClient: An Error occurred while obtaining an IP address from the DHCP Server

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How to Fix Applications Not Working with Citrix MCS or PVS

[fa icon="pencil'] Posted by Johnny Ma [fa icon="calendar'] December 6, 2016 [fa icon="tags'] Virtualization, Citrix, Microsoft, Managed Infrastructure & Helpdesk

I always encourage clients to use the single image management solutions provided by Citrix. When done correctly, Machine Creation Services (MCS) and Provisioning Services (PVS) deployments can significantly decrease administrative overhead of managing images.

Updating the gold/master image and deploying read-only copies ensures not only consistency and ease of use in the environment, but makes the environment user-proof. Unfortunately, sometimes when clients implement MCS or PVS, it doesn’t play well with their current applications. These hurdles can make a client want to abandon single image management, but we can utilize tools that are already built into the Active Directory environment to resolve these issues. Here's how.

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Citrix Provisioning Services (PVS) vs. Machine Creation Services (MCS)

[fa icon="pencil'] Posted by Johnny Ma [fa icon="calendar'] September 30, 2016 [fa icon="tags'] Virtualization, Citrix, Citrix XenApp, Citrix XenDesktop, Managed Infrastructure & Helpdesk

Deploying Citrix Provisioning Services (PVS) with your new XenApp/XenDesktop site? Consider the benefits of Machine Creation Services (MCS) first.

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Are you confident in your Disaster Recovery plan? Request a Free Review

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] August 30, 2016 [fa icon="tags'] Managed Services, Data Storage, Data Backup & Recovery, Cloud Computing, Managed Infrastructure & Helpdesk, Data Security, Microsoft Azure

In the case of an outage, it's important for organizations to prepare their disaster recovery (DR) strategy now so they have a plan in place to prevent business downtime and revenue loss.

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Error Fix: "The App-V server addresses must be valid URLs" in XenApp/XenDesktop 7.9

[fa icon="pencil'] Posted by Kevin Ottomeyer [fa icon="calendar'] July 11, 2016 [fa icon="tags'] Virtualization, Citrix, Microsoft, Citrix XenApp, Citrix XenDesktop, How To Guide, Managed Infrastructure & Helpdesk

The new Citrix XenApp/XenDesktop 7.9 has a lot to offer and worth making the upgrade, but being at the front of the line to implement a new release can also come with the risk of a few bugs. Here’s one we've come across and a quick fix to resolve the error.

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Testing Latency for Cloud Optimization: Meet the Superflux Capacitor

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] April 19, 2016 [fa icon="tags'] Managed Services, Cloud Computing, Managed Infrastructure & Helpdesk

As we move more and more clients to the cloud, we want to help them do so with little or no surprises along the way. To facilitate this, we developed a Cloud Optimization & Readiness Assessment to roadmap a strategy that ensures success through evaluating and engaging people, process and technology as part of the overall plan.

But our Professional Services team wasn't satisfied stopping there. To take it a step further, as part of a team "hackathon" challenge, a group of our engineers developed an additional cloud readiness tool to test latency:

Meet the Lewan "Superflux Capacitor"

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