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Lewan Technology's All IT Relevant Info for Coronavirus in a Single Article

[fa icon="pencil'] Posted by Daniel Jaramillo [fa icon="calendar'] March 19, 2020 [fa icon="tags'] Managed Services, Networking, Unified Communication & Collaboration, Managed Infrastructure & Helpdesk, IT Solutions, Cyber Security

Friends, Customers, Partners and Colleagues,

The amount of communication coming-out around current circumstances is overwhelming. We thought we would share all of the most helpful information in a single place. Please let us know if there is anything we can do to help. 

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Best Practices to Manage a Remote Workforce

[fa icon="pencil'] Posted by Heidi Van Anderson [fa icon="calendar'] April 25, 2019 [fa icon="tags'] How To Guide, Unified Communication & Collaboration

We've made some exciting changes recently at Lewan, allowing more of our sales and service team to work from home to improve efficiency and to leverage more of the cutting edge technologies which we provide to our customers. But it has also been a big change for us, and while working with our team during this transition I've identified the best practices that have helped make our newly remote workforce successful. Considering the statistic below, it sounds like a lot of business have or are considering making this shift much like we did.

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Fix: Running Cisco Spark on Citrix XenDesktop w/ Windows Server 2016

[fa icon="pencil'] Posted by Phillip Martin [fa icon="calendar'] January 30, 2018 [fa icon="tags'] Unified Communication & Collaboration

Spark is an awesome cloud-based solution from Cisco for meetings, messaging and calling. We use it for internal meetings, presentations and have been setting up for clients. Shiny and new unfortunately also means there are still some bugs to work out and Cisco’s support and documentation on Spark doesn’t cover it all.

Here’s one of the issues I’ve encountered and some steps to hopefully help you resolve it.

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Cisco Live 2017 Recap, News & Product Updates

[fa icon="pencil'] Posted by Priyank Ghedia [fa icon="calendar'] August 8, 2017 [fa icon="tags'] Virtualization, Cisco, Networking, Unified Communication & Collaboration, Email Security, Cloud Computing, Product Announcements, Data Security, Information Security, Meraki

Guest post by Lewan Solutions Architect Priyank Ghedia. 

Cisco Live is one of the most awaited events every year for networking enthusiasts. This year the conference returned to Las Vegas, June 25 – 29 with some impressive stats: 28,000 attendees , 3,000 speakers and 1,000 education sessions.

There was something for every type of IT professional with sessions on Border Gateway Protocol (BGP), firewalls, data center architectures, cloud security plus opportunities to talk to industry specialists, peers and networking experts.

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Lewan Named as 2015 CRN Triple Crown Award Top IT Services Companies

[fa icon="pencil'] Posted by Allie Perry [fa icon="calendar'] December 9, 2015 [fa icon="tags'] Managed Services, Virtualization, Data Storage, Data Backup & Recovery, Lewan Awards & Certifications, Unified Communication & Collaboration, Cloud Computing, Managed Infrastructure & Helpdesk, Data Security, IT Solutions

Lewan Technology is proud to announce that we have been honored with the esteemed 2015 CRN Triple Crown Award, recognizing standout top IT services companies. Lewan was chosen as one of just 57 North American companies to qualify for the list.

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Cisco UC 10.X - Adding Prefixes to Call History for Ease to Users

[fa icon="pencil'] Posted by Amy Marx [fa icon="calendar'] August 17, 2015 [fa icon="tags'] Cisco, Unified Communication & Collaboration

Most Unified Communication deployments today require end users to dial an 8 or 9 prior to making outbound calls. Meaning users are asked to use the ‘Edit Dial’ soft key when trying to dial back a number in their call history.

Yes, there are methods available to modify inbound calls by creating route patterns, translation patterns, calling party transformation patterns, updating device pools and editing gateway configurations. These processes can be cumbersome though as you must come up with one or more wildcard to match every possible number which might end up as a missed call.

The good news is that there is an easier configuration option that will save yourself on setup time AND save your end users from having to perform this bothersome step.

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Lewan receives Customer Satisfaction Excellence distinction from Cisco

[fa icon="pencil'] Posted by Allie Perry [fa icon="calendar'] August 4, 2015 [fa icon="tags'] Virtualization, Data Storage, Lewan Awards & Certifications, Cisco, Networking, Unified Communication & Collaboration, Data Security

Lewan is pleased to announce we have again achieved the Cisco Channel Customer Satisfaction Excellence award, the highest distinction a partner can achieve within the Cisco Channel Partner Program.

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Lewan Achieves Cisco Expert-Level Master Certifications

[fa icon="pencil'] Posted by Allie Perry [fa icon="calendar'] March 12, 2015 [fa icon="tags'] Managed Services, Virtualization, Lewan Awards & Certifications, Cisco, Unified Communication & Collaboration, Cloud Computing

In addition to successfully passing the requirements and audit to re-certify as a Cisco Gold Partner, Lewan Technology is honored to announce achievement of two Master Specializations: CCIE Collaboration and CCIE Service Provider (Cloud & Managed Services).

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How the Certificate SAN Changes will Affect Jabber and Cisco UC

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 12, 2015 [fa icon="tags'] Cisco, Unified Communication & Collaboration, Data Security

A good blog post on a problem we're going to face here shortly in the Cisco UC world. Time to prepare...if you need help Contact Us , we provied Managed Cisco UC Services.

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