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How to Select a Managed Security Service Provider

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] September 20, 2017 [fa icon="tags'] Data Security, Email Security, Information Security, Managed Services

We've been building our next generation security practice at Lewan for over a year now and I’ve learned more than I ever knew about the space before we started. Our new team of Security Analysts run our Security Operations Center (SOC) and provide over-watch for our Network Operations Center (NOC). These teams take security seriously for our clients who take security seriously.

With this have come a lot of best practices and insights. Here are two main points that I hope you’ll find helpful when looking for a managed security service provider.

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Are you confident in your Disaster Recovery plan? Request a Free Review

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] August 30, 2016 [fa icon="tags'] Data Security, Data Backup & Recovery, Data Storage, Managed Services, Cloud Computing, Microsoft Azure, Managed Infrastructure & Helpdesk

In the case of an outage, it's important for organizations to prepare their disaster recovery (DR) strategy now so they have a plan in place to prevent business downtime and revenue loss.

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Testing Latency for Cloud Optimization: Meet the Superflux Capacitor

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] April 19, 2016 [fa icon="tags'] Cloud Computing, Managed Infrastructure & Helpdesk, Managed Services

As we move more and more clients to the cloud, we want to help them do so with little or no surprises along the way. To facilitate this, we developed a Cloud Optimization & Readiness Assessment to roadmap a strategy that ensures success through evaluating and engaging people, process and technology as part of the overall plan.

But our Professional Services team wasn't satisfied stopping there. To take it a step further, as part of a team "hackathon" challenge, a group of our engineers developed an additional cloud readiness tool to test latency:

Meet the Lewan "Superflux Capacitor"

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Beware! What is Spear Phishing Email and How to Avoid Getting Scammed

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] March 3, 2016 [fa icon="tags'] How To Guide, Lewan News & PR, Microsoft Outlook, Email Security, Data Security, infographic

Are your employees on the lookout for spear phishing emails? Could they spot and prevent one if an attempt is made?

91% of targeted attacks involve spear phishing emails. (Trend Micro)

We're unfortunately seeing an increase in clients falling prey to a common phishing technique called spear phishing. Unlike the wide net cast by other common phishing attempts, spear phishing is directed at specific individuals or companies.

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What to Look for in a Cloud Managed Services Provider

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] February 9, 2016 [fa icon="tags'] Managed Services, Cloud Computing, IT Solutions

Think of cloud managed services and cloud solutions as a very large menu of al a carte items that you get to select from. For some companies it might make sense to buy one of everything on the menu, for others, just one service.

But developing a cloud strategy and understanding the benefits of the cloud can be confusing. How can the cloud benefit your organization? What problems does the cloud solve? Should you go to the cloud 100% or take a hybrid approach?

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Partner Spotlight Video: Fortrust Data Center Services

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 15, 2016 [fa icon="tags'] Managed Services, FORTRUST, Cloud Computing, Managed Infrastructure & Helpdesk, Data Storage, IT Solutions

Lewan’s cloud, hosting and managed services sit atop the Fortrust data center to provide a solid foundation for our service delivery. We provide an array of IT support and infrastructure options to our clients and having a stable, 100% uptime environment helps us deliver world class support services to our clients.

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How the Certificate SAN Changes will Affect Jabber and Cisco UC

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 12, 2015 [fa icon="tags'] Cisco, Unified Communication & Collaboration, Data Security

A good blog post on a problem we're going to face here shortly in the Cisco UC world. Time to prepare...if you need help Contact Us , we provied Managed Cisco UC Services.

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VMTurbo, a unique way to better control your virtualized environments

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 12, 2015 [fa icon="tags'] VMware, Microsoft Hyper-V

Been trying out this VMTurbo stuff and it's definitely a unique approach versus traditional systems management. It's more actionable and automated versus telling me a bunch of information that I would have to decipher and deal with. Both approaches have merit but it depends on how you'd like to control your virtualization environment that makes the difference. Give it a try and let me know your thoughts.
What Is Control Watch Video
Why You Need Control Watch Video
How We Give Control Watch Video

Give it a try: VMTurbo Download

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the disk is full trying to write to macintosh hd - Microsoft Word 2011 for Mac

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 12, 2015 [fa icon="tags'] Microsoft Office

From our internal blog.

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Problem using the SD cards for ESXi boot on UCS B200 M3 blades

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] January 3, 2015

I found this conversation on an internal blog our SE's use and thought the outside world might find it helpful.
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I have not been able to find any formal Cisco documentation on this issue, but I encountered a problem using the SD cards for ESXi boot on B200 M3 blades. After enabling FlexFlash and adding the SD card to the boot order per the Cisco documentation, and using a 'RAID1' Local Disk Configuration Policy to enable the use of local hard drives in that configuration, the resulting service profile deployment had an error that FlexFlash RAID was in a degraded state. By changing the local disk config policy to 'any configuration' and setting a scrub policy on the SD cards, and re-acknowledging the blade a couple times (which unfortunately wiped out our original ESXi installation), we were able to overcome this error: http://quraishi.wordpress.com/2014/08/21/cisco-ucs-flexflash-configuration-of-secure-digital-sd-card/

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