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Configuration-as-a-Service: So your “IT Guy” can get back to doing IT (Video)

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[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar"] March 13, 2017

Lewan’s Configuration-as-a-Service (CaaS) offering provides process-oriented operational support to take care of the things that you don't want to do yourself.

If you’re an “IT Guy” (or Gal!), you’ve probably been here before…

You thought you had a solid plan in place to knock out your IT punch list, but Murphy’s Law struck again. That server OS upgrade or strategic planning time that you had blocked off today just got swallowed up by the arrival of a shipment of laptops (or iPads…or peripherals…or [insert large order of something else here]…) that need to be prepped for employees. ASAP too of course. So now, instead of those important proactive projects you wanted to get to today, the laptops need your attention immediately and you get further behind on everything else.

OR you already have your 8-hour day filled with other IT responsibilities today…and tomorrow…and for the next month...so those laptops become an aging asset sitting in the corner until you can get to them. “Tomorrow” you keep having to tell growingly impatient employees (or worse, executives).

Sound familiar?

What if you could procure, warehouse, image and deploy all these time sucking (albeit critically important) tasks with flawless logistics and all in one place?

I bet anyone in IT has daydreamed about this before, but this isn’t some fairytale…

Lewan’s CaaS offering provides a comprehensive solution for your IT configuration needs. Whether pushing out images via SCCM or using a mobile device management platform to deploy proprietary content, CaaS adapts to meet the need.

Lewan's state of the art warehousing facilities provide a location for products (that we help you procure or that you've already procured yourself) to be stored and configured for the duration of the CaaS engagement. Our configuration and logistics staff work seamlessly with your systems, processes and people to ensure a well-defined and efficient plan for deployment. 

Need relief from the hassle of return merchandise authorizations (RMAs) for broken or defective devices? We've got you covered there as well. 

What about complex deployment schedules in multiple locations across the country requiring to-the-minute project management? Our CaaS offering has process framework in place that can scale to just about any requirement necessary.

Get back to the work you’re highly skilled/trained to do that’s going to make a business impact and leave the configuration needed to make the business run to us. 

Check out this video that will take you through the CaaS process from procurement to deployment then Contact Us before you tie up your IT team’s valuable time with another configuration project.

Topics: Managed Services, Managed Infrastructure & Helpdesk, Configuration-as-a-Service

Lewan Solutions
Written by Lewan Solutions

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