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Error Fix: Cisco Spark for Windows Installation Roaming Profile Conflict

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] April 6, 2017 [fa icon="tags'] Cisco, CIsco Spark, Microsoft Windows, How To Guide

Cisco Spark is an incredibly cool new cloud-based solution for meetings, messaging and calling (more details in a forthcoming post!), but as with any technology, we run into the occasional error message...

When installing Cisco Spark on a new system, if you encounter a conflict with your roaming profile that prevents the install, here's the fix.

The error I received was: The older version of Cisco Spark cannot be removed. Contact your technical support group.

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Error fix: Microsoft SCCM 2012 Error Code Ox87D00668 (.NET Patching Issue)

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] September 13, 2016 [fa icon="tags'] Microsoft, How To Guide

Here's how to fix Microsoft System Center Configuration Manager (SCCM) 2012 error code 0X87D00668: Failed to install update(s), Software update still detected as actionable after apply.

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Microsoft Windows Server Fix for Get-DfsrFileHash Error 0x00000005

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] May 19, 2016 [fa icon="tags'] Microsoft, Microsoft Windows, PowerShell

Microsoft Windows Server recommends that you Validate Preseeded Files for DFS Replication during setup of Distributed File System (DFS) Replication. But when you validate file hashes on either your source or destination server you may get the following error:

Get-DfsrFileHash : Could not calculate the file hash. Error code 0x00000005

There isn't much information on error 0x00000005, however there is a simple fix I've found.

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Office 365: How to Set Default Retention Policy for New Users

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] March 8, 2016 [fa icon="tags'] Microsoft, Microsoft Office, How To Guide, Email Security, PowerShell

Like many organizations, you may want to enforce a Default Retention Policy for your users to comply with company policy, government regulations or legal needs. However, many help desks skip over retention policy setup during the new user process. Luckily there is a to set the default retention policy for all new mailboxes.

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How to Block Spotify with a Barracuda Web Filter

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] October 13, 2015 [fa icon="tags'] Barracuda

We ran into an interesting issue with one of our clients last week who was trying to block the streaming music app Spotify to comply with the company's Internet Use Policy. Yet it persisted to work despite being blocked using a Barracuda Web Filter.

Here's why and how to fix it.

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How to fix Microsoft Hyper-V Error: "The Session was disconnected."

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] October 5, 2015 [fa icon="tags'] Microsoft Hyper-V, Microsoft, Microsoft Windows

With my recent switch to Microsoft Hyper-V for virtualizing my work desktop (Windows 10 guest on Windows 10 host), I've come across the following error when resuming my virtual machine and attempting to login:

"The session was disconnected.  If you want to continue, try to connect again.  If the problem persists, contact your system administrator. 

Would you like to reconnect?"

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How to Recover Email Retention Policy Settings in Microsoft Office 365

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] August 28, 2015 [fa icon="tags'] Microsoft, Microsoft Exchange, Microsoft Office, Microsoft Outlook, Email Security, PowerShell

One of our clients recently migrated their email from Microsoft Exchange to Microsoft Office 365 and after the fact realized they hadn't migrated their employee retention policy settings. We were unsure of which users had a one year retention policy or two year retention policy.

The good news is, this information isn't totally lost.

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Bug Fix: Start Menu Missing on Windows 10 Technical Preview Build 9926

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] August 10, 2015 [fa icon="tags'] VMware, How To Guide, Microsoft Windows

I’ve been using Windows 10 Technical Preview Build 9926 as my daily driver at work on VMware Workstation 11.1.0 and found that my start menu stop working. The lack of a start button drove me crazy and almost sent me back to Windows. Doing some research, I came across another user's "fix" in the comments section of the Windows Blog. But it still didn't solve my issue.

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Kaspersky PURE 3.0 Stuck Updating

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] November 11, 2013

If Kaspersky PURE 3.0 is stuck updating (22%ish) from version 13.0.2.558b to 13.0.2.558c and the log shows the file is stuck downloading on "stpass.exe.ap" (16mb)

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