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Fix: Running Cisco Spark on Citrix XenDesktop w/ Windows Server 2016

[fa icon="pencil'] Posted by Phillip Martin [fa icon="calendar'] January 30, 2018 [fa icon="tags'] Unified Communication & Collaboration

Spark is an awesome cloud-based solution from Cisco for meetings, messaging and calling. We use it for internal meetings, presentations and have been setting up for clients. Shiny and new unfortunately also means there are still some bugs to work out and Cisco’s support and documentation on Spark doesn’t cover it all.

Here’s one of the issues I’ve encountered and some steps to hopefully help you resolve it.

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How to Choose an Identity Management Provider

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] December 22, 2017 [fa icon="tags'] Email Security, Managed Infrastructure & Helpdesk, Data Security, Information Security

Guest post by Todd Moore, a Technical Architect at Lewan Technology.

We are living in a world where we are facing digital technology disruption in every organization and every industry.

Forbes reports that an average of 65 cloud applications are being used in enterprise size companies. With that comes the growing concern of how we can allow employees to quickly access information in a fast and secure manner. 

Enter Identity Management.

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3 Reasons to Bring Outsourced Printing In-House with a Digital Press

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] October 26, 2017 [fa icon="tags'] Paper, Printers & Copiers, Managed Print Services

Business cards, letterhead, brochures, catalogs, labels, banners, postcards...these are all common collaterals that companies need to print to support their employees and market to their customers. With the ease of today’s online printing sites with drag and drop proofs and point and click ordering, many organizations think outsourced printing is their best option for both efficiency and price.

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The Cost of and How to Prevent a Data Security Breach

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] October 12, 2017 [fa icon="tags'] Data Storage, Data Backup & Recovery, Email Security, Data Security, Information Security

Data breaches have been a hot topic the last few weeks with the Equifax mess headlining the news. Today it seems like there is a new company losing its customers’ personal data every week.

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How to Save Presets in Xerox Printer Drivers

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] October 3, 2017 [fa icon="tags'] Xerox, How To Guide, Paper, Microsoft Outlook, Printers & Copiers

Some of the most helpful and most underused features of your Xerox printer are the printer settings you can manage from your computer, also referred to as the Xerox printer driver. Within these printing preferences, you have the ability to save presets for frequently used settings. For example, if you often want a first page printed on letterhead then the proceeding pages printed on normal paper.

You can also apply program specific presets which will affect all jobs printed from a particular program. For example, you can use this style of preset to make all emails print in grayscale to reduce unnecessary color printing.

Let’s look closer at these two examples to show you how creating presets works.

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How to Select a Managed Security Service Provider

[fa icon="pencil'] Posted by Scott Pelletier [fa icon="calendar'] September 20, 2017 [fa icon="tags'] Managed Services, Email Security, Data Security, Information Security

We've been building our next generation security practice at Lewan for over a year now and I’ve learned more than I ever knew about the space before we started. Our new team of Security Analysts run our Security Operations Center (SOC) and provide over-watch for our Network Operations Center (NOC). These teams take security seriously for our clients who take security seriously.

With this have come a lot of best practices and insights. Here are two main points that I hope you’ll find helpful when looking for a managed security service provider.

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3 Steps to Design an IT Vision and IT Roadmap

[fa icon="pencil'] Posted by Todd Johnson [fa icon="calendar'] September 12, 2017 [fa icon="tags'] Managed Services, How To Guide, Sales Technique, IT Solutions

If you’ve read Simon Sinek’s book, Start With Why, you’re familiar with the methodology that your organization’s “why” needs to sync with your vision, determining both how and what you do. (Check out Sinek’s TED Talk on the topic.)

Inspired by this, I want to share how this concept applies specifically to your IT vision.

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Do I Need a Managed Print Services Program?

[fa icon="pencil'] Posted by Michael Carroll [fa icon="calendar'] August 24, 2017 [fa icon="tags'] Managed Services, Paperless Solutions, Paper, Printers & Copiers, Document Workflow, Managed Print Services

Why are managed print services (MPS) valuable to an organization? 

Let’s be honest, tracking printer and copier spend isn’t usually at the top of most organizations priority list. Printers and printing resources like toner and paper are often thrown in the “corporate junk drawer” of expenses and usage. However, what businesses don’t realize, is this can account for significant untracked costs and resources.

As a managed print services provider, we look at things that most businesses aren’t.

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Co-IT: The Evolution of IT in Supporting Organizational Vision

[fa icon="pencil'] Posted by Todd Johnson [fa icon="calendar'] August 16, 2017 [fa icon="tags'] Managed Services, Virtualization, Networking, Managed Infrastructure & Helpdesk, IT Solutions, Mobility

Technology. Change. Two words so inextricably intertwined, nearing synonymous. Organizational needs are driving technology innovation and technology changes are enabling organizational innovation.

To achieve these organizational needs, today’s users want, need and expect the ability to work from anywhere, using anything and at any time.

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Cisco Live 2017 Recap, News & Product Updates

[fa icon="pencil'] Posted by Priyank Ghedia [fa icon="calendar'] August 8, 2017 [fa icon="tags'] Virtualization, Cisco, Networking, Unified Communication & Collaboration, Email Security, Cloud Computing, Product Announcements, Data Security, Information Security, Meraki

Guest post by Lewan Solutions Architect Priyank Ghedia. 

Cisco Live is one of the most awaited events every year for networking enthusiasts. This year the conference returned to Las Vegas, June 25 – 29 with some impressive stats: 28,000 attendees , 3,000 speakers and 1,000 education sessions.

There was something for every type of IT professional with sessions on Border Gateway Protocol (BGP), firewalls, data center architectures, cloud security plus opportunities to talk to industry specialists, peers and networking experts.

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