<img src="//bat.bing.com/action/0?ti=5794969&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;">

4 Easy Steps to Create a Network Diagram

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] August 19, 2015 [fa icon="tags'] How To Guide, Networking

1. Draw a Mock-up

Just like any other document, a preliminary draft can be a huge time saver and allow you to "brain dump" information easily. Draw a network diagram on a whiteboard or on your touchscreen device during a planning session for later reference. You can then use the drawing to supply a prototype for your final diagram.

Read More [fa icon="long-arrow-right"]

Bug Fix: Start Menu Missing on Windows 10 Technical Preview Build 9926

[fa icon="pencil'] Posted by John Certeza [fa icon="calendar'] August 10, 2015 [fa icon="tags'] VMware, How To Guide, Microsoft Windows

I’ve been using Windows 10 Technical Preview Build 9926 as my daily driver at work on VMware Workstation 11.1.0 and found that my start menu stop working. The lack of a start button drove me crazy and almost sent me back to Windows. Doing some research, I came across another user's "fix" in the comments section of the Windows Blog. But it still didn't solve my issue.

Read More [fa icon="long-arrow-right"]

How to Fix Java Applet Error in Citrix Netscaler GUI

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] June 12, 2015 [fa icon="tags'] Managed Services, Apple, Citrix, NetApp, Citrix XenApp, Citrix XenDesktop, How To Guide, Google, Managed Infrastructure & Helpdesk

We have all encountered the dreaded Java error when trying to connect to the Citrix Netscaler Netscaler GUI. For me this is one of the most frustrating error messages, as I am constantly working in different versions of Java, Netscaler firmware or browsers.

In this post I will walk you through the steps to resolve those Java error messages.

Read More [fa icon="long-arrow-right"]

Citrix Access via Chrome is Broken and How to Fix it

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] March 31, 2015 [fa icon="tags'] Citrix, Citrix XenApp, Citrix Storefront, Citrix XenDesktop, How To Guide, Google

Purpose:  This post explains Google Chrome functionality that can negatively impact the access to any Citrix environment.

Symptom: After clicking on a published application or desktop icon in StoreFront using Chrome--nothing happens.

Read More [fa icon="long-arrow-right"]

Export SPCollect Logs from VNX Unisphere GUI

[fa icon="pencil'] Posted by Lewan Solutions [fa icon="calendar'] March 25, 2014 [fa icon="tags'] Data Storage, How To Guide

When working with EMC support, it may become necessary to export and upload SPCollect logs from your array and send to the EMC support team. Below is an easy way to obtain the requested SPCollect information.

Read More [fa icon="long-arrow-right"]

Creating a Recurring Email in Windows Server 2008 Using Exchange 2010

[fa icon="pencil'] Posted by Dave Lincoln [fa icon="calendar'] September 30, 2013 [fa icon="tags'] Microsoft, Microsoft Exchange, How To Guide, Microsoft Windows

On occasion, an organization may have a need to send a recurring email. In the case of one of our customers, there was a need to send a weekly notice to users that patches would be applied to the terminal servers overnight with a friendly reminder to save any work. To set this up is really quite simple. Here is how:

Read More [fa icon="long-arrow-right"]

Fixing a Corrupted Nickname Entry in Microsoft Outlook

[fa icon="pencil'] Posted by Bruce Morgan [fa icon="calendar'] September 26, 2013 [fa icon="tags'] Managed Services, Microsoft, Microsoft Exchange, How To Guide, Microsoft Windows

Microsoft Outlook maintains a list of formerly used email addresses which is used for the automatic completion feature. If one of these “nicknames” becomes corrupted it can cause any emails to that address to bounce. If this happens, the proper way to fix itis is to delete the corrupted entry and retype the email address in the To… field.

Read More [fa icon="long-arrow-right"]

McAfee Spam Report

[fa icon="pencil'] Posted by Bruce Morgan [fa icon="calendar'] August 2, 2013 [fa icon="tags'] Managed Services, How To Guide

The report lists the emails that have been filtered because of potential spam content. The Spam Report includes email that was quarantined for your primary email address and any associated alias email addresses you may have. If your service is configured for users to receive the Report, it is emailed to you based on a frequency set by your administrator. Simply double-click the email in your email application. The report will be displayed.

How to use the Spam Report

Review the messages listed in the report. For email you believe is NOT spam, click Release (1). If the email comes from a trusted source, click Allow (2) to always receive email from the sender.

Click Delete all messages (3), to permanently delete the messages from the quarantine.

View list of all quarantined messages (4) will take you to your quarantine list online. From there, you can manage your quarantine through the web interface and access older quarantined items.

If you would like to adjust the frequency of your Spam Report or adjust other settings, click on To change your preferences and spam report settings, click here (5).


Read More [fa icon="long-arrow-right"]

Asigra Linux Restore with 'sudo'

[fa icon="pencil'] Posted by Doug Oakes [fa icon="calendar'] July 8, 2013 [fa icon="tags'] Managed Services, Data Backup & Recovery, Linux, How To Guide, Cloud Computing

Conduct an Asigra restore to a UNIX or Linux server using sudo credentials

Verify that user is listed in /etc/sudoers file on restore target system

The sudo utility allows users root level access to some (or all) subsystems without requiring users to know the root password. Please look at documentation for the sudo utility for more information.

From Asigra restore dialog, choose files to be restored

Select Alternate location and click on '>>'

Enter server name or IP address for restore target and check both "Ask for credentials" and "'sudo' as alternate user'

Enter username and password for user configured in /etc/sudoers file

Enter "root" and same password as in previous step

Do NOT enter the 'root' password. The sudo utility uses the regular user's password.

Select restore location and truncate path, if required

Accept defaults

Restore in progress...

Verify restore completed


Read More [fa icon="long-arrow-right"]

Enable Alt+Tab Application Toggling in a Citrix XenApp Desktop Session

[fa icon="pencil'] Posted by Phillip Martin [fa icon="calendar'] June 14, 2013 [fa icon="tags'] Citrix, Citrix XenApp, How To Guide

I recently had a request for a user to be able to toggle between different applications inside their Citrix XenApp desktop session with alt+tab. The Citrix receiver provides this functionality with a registry change. There are a couple ways to send the hot key combo of Alt+tab to the Citrix session, but below I will show how to pass the physical hot key combo of Alt+tab from the client workstation to the Active Citrix session window (non-fullscreen mode).

Read More [fa icon="long-arrow-right"]

[fa icon="envelope"] Subscribe to Email Updates



[fa icon="comments-o"] Follow us

Get even more great content, photos, event info and industry news.



[fa icon="calendar"] Recent Posts